Shipping Policy

Last updated: September 2026

We ship worldwide from our supplier network to get your order to you as quickly as possible.

Processing Time

Orders are confirmed by email within 24 hours of submission. Once payment is confirmed, orders are processed and handed to our shipping partner within 1–3 business days.

Delivery Times

Shipping Costs

All orders currently ship free of charge, as noted on each product listing.

Customs & Import Duties

Depending on your country, customs fees or import duties may apply on arrival. These are the responsibility of the customer and are not included in the product price.

Delayed or Missing Orders

If your order hasn't arrived within the estimated window, email us at activeace.official@gmail.com with your order details and we'll track it down for you.